Question 1

How fast is delivery?

Accepted Answer

Instantly. After payment you receive your key by email and on the order page. Most customers are playing within five minutes.

Question 2

Which payment methods do you accept?

Accepted Answer

Card (Visa, Mastercard, Amex, Discover) and 100+ cryptocurrencies including Bitcoin, Ethereum, USDT, Solana and Litecoin. Available methods are shown at checkout.

Question 3

What does the status indicator mean?

Accepted Answer

Undetected: working and safe to use. Updating: we're adapting to a game patch. Testing: new build under internal testing. Down: unavailable. Time is compensated on active keys when a product is down.

Question 4

Do I need to disable my antivirus?

Accepted Answer

Some antivirus software flags loaders by mistake. Our setup guide on Discord walks you through adding an exception.

Question 5

Do you offer refunds?

Accepted Answer

Because keys are digital and delivered instantly, sales are final. If a product doesn't work on your system and support can't resolve it, contact us within 24 hours of purchase. See our Terms for details.

Question 6

Can I get banned?

Accepted Answer

Using third-party software in online games always carries risk and may violate the game's terms of service. We work hard to minimise that risk, but no provider can guarantee you won't be banned.

Question 7

How do I get support?

Accepted Answer

Join our Discord and open a ticket, or email us. Support is available every day.

FAQ

Still stuck?